Coronavirus disease (COVID-19) Updates For CellsDividing Customers
I know COVID-19 has taken all of us by shock, and has been a cause for great concern. I created this page to keep everyone informed as I receive new information.
Currently new orders are still being prepared and shipped as usual but there may be delays for some orders. This will mostly impact orders for clothing & art prints.
Stickers, Buttons, & Enamel Pins:
These are prepared and shipped in house! They will still ship within 1-3 business days after being placed. Currently I am able to get these orders to the post office in the usual speed with no significant delays.
All Clothing (T-Shirts, etc.) & Art Prints:
These orders are made & shipped by a third party production partner that places my artwork on the products, packs, and ships directly to you. Their facilities are located in states with "stay at home" orders but they are still able to operate in a very limited capacity for the safety of their team members.
They are still accepting and fulfilling orders but some orders may be routed to a back up facility.
Their fulfillment team is working with extra safety measures and on a voluntary basis which may cause delays as they adjust to the new process, please bear with them and allow for some extra time for these orders to be sent out.
The processing times are not guaranteed but clothing items may take 30-40 business days to make before shipping, and art prints may take 10-15 business days.
If you have any questions or concerns please contact me and I'll be happy to help you! Customer emails are typically processed within 1-2 business days. You can email me at firstname.lastname@example.org or find the contact page linked here.