COVID-19 Updates For CellsDividing Customers
Last updated: January 15, 2021
Details
I know COVID-19 has taken all of us by shock, and has been a cause for great concern. I created this page to keep everyone informed as I receive new information.
For all orders that are time-sensitive or containing gifts that are intended to be given away I recommend ordering as soon as possible, as current shipping times are approximate.
Stickers, Keychains, Buttons, & Enamel Pins:
These are prepared and shipped by me, in house! They ship within 2-3 business days after the order is placed. Currently I am able to get these orders to the post office in the usual speed with no significant delays.
Clothing (T-Shirts, Hoodies, etc.) & Art Prints:
These orders are made & shipped by a third party production partner that places my artwork on the products, packs, and ships directly to you. Their facilities are still able to operate in a very limited capacity (for the safety of their team members).
Some orders may need to be routed to their back up facilities or fulfillment centers located outside of the USA.
Due to COVID-19 there have been restocking issues this year causing delays on some sizes/colors for clothing items.
Art prints ship separately and tend to ship the soonest.
The processing times are not guaranteed but clothing items usually take 3-8+ business days to make before shipping, and art prints may take 2-7+ business days.
If you have any questions or concerns please contact me and I'll be happy to help you! Customer emails are typically processed within 1-2 business days. You can email me at jenn@cellsdividing.com or find the contact page linked here.